Wheelchair Users and Guests with Disabilities
The Red Carpet welcomes CEA cards under the terms and conditions outlined by the CEA card membership. Please note that to guarantee that we can meet CEA terms and conditions you will need to pre book your seats by calling the booking line on 01283 716257 at least one day before your visit. We do not accept CEA carers to ‘Event Cinema’ which covers all shows marked with a blue dot.
The wheelchair space in the cinema is on the second row on the aisle. Please request this space when booking. This is the only space available for wheelchairs because it is the only area that is flat. The guest who sits here will be viewing from a screen distance of 4 meters. Please ensure this is suitable.
We do have a fantastic loop system for the hard of hearing. Please ensure you sit in the correct zone as indicated when choosing your seats.
We can easily accommodate wheelchairs in the café bar but it helps to have a pre booking if possible. We have a disabled toilet. All our facilities are on one level.
Booking lines are open Monday to Sunday from 9:00am to 9:30am and then again from 5:00pm to 5:30pm. If our operators are busy, please leave a message on the answer machine.